ba993 Terms and Conditions
Please read the following terms carefully before using this platform — all guidelines on accounts, bonuses, payments, and responsible gaming are detailed here.
General Information
1 Introduction and Applicability
1.1 — Acceptance of Terms
ba993 is an online gaming platform that provides slot games, cricket betting, and live casino services for players in Bangladesh. These terms and conditions ("Terms") apply between ba993 and its users ("Member" or "you"). By accessing the platform or using any of its services, you automatically agree to these Terms.
ba993 reserves the right to modify or update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.
1.2 — Age Requirement
ba993's services are available only to persons aged 21 or older. Any person under this age is strictly prohibited from creating or using an account. If underage use is confirmed, the account in question will be closed immediately and the return of any deposited funds will be considered separately.
Account Management
2 Account Registration and Management
2.1 — Account Creation
To open an account at ba993, you must provide accurate and up-to-date personal information. Each person may operate only one account. If multiple accounts are created, ba993 has the right to cancel them and withhold any deposited funds.
- Information provided at registration must be truthful, complete, and accurate.
- Accounts created with false information will be closed immediately.
- It is the member's own responsibility to keep their account login details confidential.
- If you notice any suspicious activity on your account, notify the support team immediately.
2.2 — Identity Verification (KYC)
ba993 follows an identity verification process to ensure secure services. You may be asked to submit a national ID card, passport, or other documents at any time. Withdrawals may be put on hold until verification is completed.
2.3 — Account Closure and Suspension
ba993 may close or suspend an account for any of the following reasons:
- Violation of the terms and conditions.
- Evidence of fraud or dishonest activity.
- Operating multiple accounts.
- Misuse of bonuses.
- The member requests account closure themselves.
Financial Transactions
3 Deposit and Withdrawal Policy
| Item | Description |
|---|---|
| Minimum Deposit | ৳200 (per method) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 5-30 minutes |
| Accepted Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
3.1 — Deposit Rules
To make a deposit at ba993, you must use a payment account registered in your own name. Deposits from third-party accounts are not accepted. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer through any listed bank in Bangladesh. The minimum deposit amount per method is ৳200.
3.2 — Withdrawal Process
Withdrawal requests are generally processed within 5 to 30 minutes. The minimum withdrawal amount is ৳1,000. Withdrawals may be put on hold if identity verification is not completed or if bonus wagering requirements have not been met. ba993 reserves the right to review withdrawals if fraud is suspected.
3.3 — Currency and Conversion
All transactions on ba993 are carried out in Bangladeshi Taka (৳ / BDT). ba993 does not accept transactions in foreign currencies.
Promotions and Offers
4 Bonuses and Promotional Offers
4.1 — Welcome Bonus
New members at ba993 can receive a 100% bonus on their first deposit of up to ৳8,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 bonus, bringing your total balance to ৳2,000. If you deposit ৳18,000 or more, you will receive the maximum bonus of ৳8,000, giving a total balance of ৳26,000.
4.2 — Wagering Requirements
A 25x wagering requirement applies to the bonus — on the bonus amount only, not on the combined deposit and bonus amount. Example: ৳1,000 bonus × 25 = ৳25,000 in wagers must be placed before winnings from the bonus can be withdrawn.
- Withdrawing before the wagering requirements are met will result in the bonus being cancelled.
- Some games may not count toward wagering — a list of eligible games can be obtained from the support team.
- If bonus misuse (arbitrage, bot use) is detected, the bonus and any associated winnings will be cancelled.
4.3 — Other Promotions
ba993 publishes various promotional offers from time to time. Each offer carries its own terms, which are stated alongside that offer. Multiple bonuses cannot be used at the same time unless specifically stated otherwise. ba993 reserves the right to modify or cancel any promotion without prior notice.
Gaming Rules
5 Gaming Policy and Fair Play
5.1 — Fair Play and Security
ba993 is committed to ensuring fair play. All games are operated in a fair and transparent manner. The platform uses SSL encryption technology to keep your personal and financial information secure.
5.2 — Prohibited Activities
The following activities are strictly prohibited:
- Playing games using bots or automated software.
- Bonus arbitrage or exploiting loopholes in the system.
- Unauthorized access to other members' accounts.
- Fraudulent payments or chargebacks.
- Use of harmful software or malware.
- Collecting bonuses through multiple accounts.
Violations of these prohibitions may result in account cancellation and freezing of funds.
5.3 — Technical Issues
If a game result is voided due to a technical error or server outage, the staked amount will be refunded. ba993 is not responsible for any losses resulting from technical issues.
Rewards Program
6 VIP Program and Cashback
6.1 — VIP Tiers
ba993's VIP program has four tiers:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.8% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
Members can move up to a higher tier through regular and active participation. ba993 reserves the right to change the terms of VIP benefits at any time.
6.2 — Cashback Payment
Cashback is provided on a weekly basis. Cashback is credited directly to the balance and, if no additional wagering requirements apply, can be withdrawn directly — applicable terms will be stated in each cashback offer.
Safety and Awareness
7 Responsible Gaming
7.1 — Our Commitment
ba993 believes that gaming should be a source of enjoyment, not a cause of problems. We give responsible gaming the highest priority. A number of measures are in place on our platform to protect members.
7.2 — Setting Limits
Members can set their own deposit, wager, and loss limits. Once a limit is set, it takes effect immediately; requests to increase a limit will take effect after a specified waiting period.
7.3 — Voluntary Break and Self-Exclusion
Any member may voluntarily suspend their account for a specified period. If a request for permanent self-exclusion is made, ba993 will action it and will make efforts to prevent that member from re-registering. For more information on responsible gaming, please visit our Responsible Gaming page.
Data Protection
8 Privacy and Data Protection
8.1 — Data Collection and Use
ba993 collects and stores members' personal information. This information is used for service improvement, identity verification, and promotional communications. ba993 never sells your personal information to third parties. To learn more about how data is used, please read our Privacy Policy.
8.2 — Cookies and Technology
ba993 uses cookies to improve the website experience for users. Continued use of the site is taken as your consent to the use of cookies. It is possible to disable cookies in your browser settings, but doing so may cause some services to not function properly.
Legal Matters
9 Limitation of Liability and Dispute Resolution
9.1 — Limitation of Liability
ba993 is committed to providing a safe and reliable service. However, ba993 is not responsible for the following:
- Losses caused by internet connection disruptions.
- Security vulnerabilities on the member's own device.
- Delays caused by third-party payment providers.
- Service interruptions due to unavoidable circumstances (force majeure).
9.2 — Dispute Resolution
If a dispute arises, please contact ba993's support team first. The support team will work toward a fair and prompt resolution. You can reach the support team via:
- Live chat — available 24/7.
- Email: [email protected]
When submitting a dispute by email, please clearly state your account details and a description of the issue.
9.3 — Applicable Law
The laws of ba993's registered jurisdiction apply to the interpretation and enforcement of these terms. If any term is found to be legally unenforceable, the remaining terms will continue to be in effect.
Updates and Contact
10 Changes to Terms and Contact
10.1 — Notice of Changes
ba993 may change these terms and conditions at any time. For significant changes, a notification will be sent to the email address provided by members or posted on the platform. Continued use of the platform after any changes is taken as acceptance of the new terms.
10.2 — Support and Contact
For any questions or clarifications regarding these terms, please contact our support team:
- Live chat: available 24/7 — in Bengali and English.
- Email: [email protected]
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